# mystreamd.com > AI-optimized mirror of mystreamd.com containing 48 pages totalling 16,768 words of clean markdown content, structured data, and semantic HTML. Original source: https://mystreamd.com/. Last updated: 2026-06-14T23:49:06.283Z. Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG). ## Homepage - [Deploy your own AI clinical worker for any medical procedure](/content/site-root.html): StreaMD is an innovative text messaging program that guides and supports patients through surgery. Our patient engagement software delivers unidirectional messages that improve office efficiency by reducing patient phone calls and questions., StreaMD is an innovative text messaging program that guides and supports patients through surgery. Our patient engagement software delivers unidirectional messages that improve office efficiency by reducing patient phone calls and questions. (400 words) ## Articles & Blog Posts - [blog/2019/6/9/part-2-so-what-inspires-our-patients/index.html](/content/blog/2019/6/9/part-2-so-what-inspires-our-patients/index.html) (1 words) - [Blog](/content/blog/tag/streamd/index.html): The latest from STREAMD on industry news and STREAMD updates., (302 words) - [What is the Value in a Positive Patient Experience?](/content/blog/2018/1/4/what-is-the-value-in-a-positive-patient-experience/index.html): In earlier generations, healthcare providers were prohibited from advertising their services. Word of Mouth was considered the sole marketing tool that would drive a healthcare practice. As we enter 2018, physicians have utilized hundreds of marketing/advertising resources. However, one thing has no, In earlier generations, healthcare providers were prohibited from advertising their services. Word of Mouth was considered the sole marketing tool that would drive a healthcare practice. As we enter 2018, physicians have utilized hundreds of marketing/advertising resources. However, one thing has not changed much over time, and that is the value of word-of-mouth marketing. This just happens to take multiple forms these days! One of the most popular sources of word-of-mouth marketing in this information age, is front and center on online review sites. (581 words) - [What Inspires Patients to Seek Surgery and Face the Journey Towards Recovery? Part 1 - How it all started!](/content/blog/2019/5/8/what-inspires-patients-to-seek-surgery-and-face-the-journey-towards-recovery-part-1-how-it-all-started.html): When we first began our STREAMD journey almost 3 years ago, we became fascinated with discovering what inspires patients to seek surgery, and then endure through the arduous recovery. We started with total knee and hip replacements because we were interacting with them on a daily basis at that time., When we first began our STREAMD journey almost 3 years ago, we became fascinated with discovering what inspires patients to seek surgery, and then endure through the arduous recovery. We started with total knee and hip replacements because we were interacting with them on a daily basis at that time. These were busy clinics and operative days treating patients with seemingly similar problems. However, while discussing their debilitating hip or knee pain, we were immediately drawn to the impact of their pain and disability. (468 words) - [Methods to engage your patients](/content/blog/2017/1/9/methods-to-engage-your-patients-1/index.html): How do we best engage patients? Ultimately, this starts with giving patients the tools they need to understand what makes them sick, how to stay healthy, and what to do if their conditions get worse; while encouraging and empowering them., How do we best engage patients? Ultimately, this starts with giving patients the tools they need to understand what makes them sick, how to stay healthy, and what to do if their conditions get worse; while encouraging and empowering them. (633 words) - [The Backbone of mHealth Digital Tools: Integrating the Patient Voice - Part 1](/content/blog/2019/7/22/the-backbone-of-mhealth-digital-tools-integrating-the-patient-voice-part-1.html): The next blog series will focus on Integrating the Patient’s Voice while developing and maintaining an mHealth digital tool. Over the last few years, as patients grow into more of the role of a healthcare consumer, healthcare providers and payers have been actively leveraging various healthcare d, The next blog series will focus on Integrating the Patient’s Voice while developing and maintaining an mHealth digital tool. Over the last few years, as patients grow into more of the role of a healthcare consumer, healthcare providers and payers have been actively leveraging various healthcare digital tools to connect them (the patients) to their care. We have discussed in the past how mHealth is an important tool for improving patient engagement because so much of the technology is already consumer-facing. (438 words) - [Does a bad outcome = poor patient satisfaction?](/content/blog/2017/5/7/does-a-bad-outcome-poor-patient-satisfaction/index.html): In our previous blog, we discussed how a good clinical outcomes does not guarantee high patient satisfaction. How about in times of a poor clinical outcome? Is it possible that these patients could still be “satisfied” with their overall care and experience? In orthopaedic surgery, a poor surgical o, In our previous blog, we discussed how a good clinical outcomes does not guarantee high patient satisfaction. How about in times of a poor clinical outcome? Is it possible that these patients could still be “satisfied” with their overall care and experience? In orthopaedic surgery, a poor surgical outcome has a wide range of consequences from prolonged pain to multiple reoperations. But when these outcomes occur, how does the patient perceive the situation, and how tight are the clinical outcomes bound to their satisfaction? (569 words) - [Why education is not the same as engagement](/content/blog/2016/12/10/why-education-is-not-the-same-as-engagement/index.html): 96 Normal 0 false false false EN-US X-NONE X-NONE , 96 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Calibri; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Why do so many providers focus on patient education? Handing out instruction packets makes us feel like we’re helping to engage patients in their health. Unfortunately, we’re not. (422 words) - [MACRA, MIPS, and Patient Engagement](/content/blog/2018/5/17/macra-mips-apm-and-patient-engagement/index.html): More than ever, a focus on engaging the patients is utmost important. Given the link between reimbursement and successful patient engagement, providers must encourage patients to use portals and interact with their health information. However, as we have discussed previously, the have been several o, More than ever, a focus on engaging the patients is utmost important. Given the link between reimbursement and successful patient engagement, providers must encourage patients to use portals and interact with their health information. However, as we have discussed previously, the have been several obstacles in successfully utilizing these methods. A focus is now on more simple technology options that patients can access without the startup and maintenance effort required of previously trialed portals. StreaMD is dedicated to researching and providing these opportunities and services. (443 words) - [Engaging Patients: Is an app all that it's cracked up to be?](/content/blog/2018/2/18/engaging-patients-is-an-app-all-that-its-cracked-up-to-be.html): As clinicians consider implementing mobile apps into their clinical practice, they must be aware of these inherent shortcomings. Developers of patient engagement platforms should focus on patient and provider usability first, and then consider what data is required from the patient to ensure a succe, As clinicians consider implementing mobile apps into their clinical practice, they must be aware of these inherent shortcomings. Developers of patient engagement platforms should focus on patient and provider usability first, and then consider what data is required from the patient to ensure a successful clinical outcome. (565 words) - [Does a Good Clinical Outcome Equal High Patient Satisfaction?](/content/blog/2017/4/11/does-a-good-clinical-outcome-equal-high-patient-satisfaction.html): Evaluating the success of surgery can be challenging. While an orthopedic surgeon would consider surgery to be successful if the patient is active again, the patient may consider the same surgery a failure if their surgeon was impersonal, or their hospital experience was unpleasant. It goes without , Evaluating the success of surgery can be challenging. While an orthopedic surgeon would consider surgery to be successful if the patient is active again, the patient may consider the same surgery a failure if their surgeon was impersonal, or their hospital experience was unpleasant. It goes without saying, the patient and the surgeon may not be on the same page. (451 words) - [How Effective is mHealth?](/content/blog/2019/4/3/how-effective-is-mhealth/index.html): mHealth, which is the use of mobile technologies in healthcare, is on the rise and is transforming the way that healthcare is delivered. In the introduction to this series, we gave an overview of what mHealth is—but is mHealth all that it’s cracked up to be?, mHealth, which is the use of mobile technologies in healthcare, is on the rise and is transforming the way that healthcare is delivered. In the introduction to this series, we gave an overview of what mHealth is—but is mHealth all that it’s cracked up to be? (578 words) - [Integrating the Patient Voice Part 3: The Importance of Clinical Trials for mHealth Digital Tools](/content/blog/2019/10/15/integrating-the-patient-voice-part-3-the-importance-of-clinical-trials-for-mhealth-digital-tools.html): We continue our series on Integrating the Patient Voice by focusing on how we can formalize the patient voice through clinical trials . So, where is the evidence for the added benefit and value of the mHealth digital tool explosion? In a niche market that promises so much, where does the, We continue our series on Integrating the Patient Voice by focusing on how we can formalize the patient voice through clinical trials . So, where is the evidence for the added benefit and value of the mHealth digital tool explosion? In a niche market that promises so much, where does the evidence lie? How are patients, providers, hospital systems supposed to distinguish between tools that have proven benefit versus those that have devoted millions of dollars to their marketing plan? (535 words) - [StreaMD Wins Innovation Award](/content/blog/2017/8/10/streamd-wins-innovation-award/index.html): On May 11-13, 2017, the American Academy of Orthopaedic Surgeons (AAOS) and the Orthopedic Research Society (ORS) held their inaugural Innovation and Entrepreneurship Symposium in Rosemont, titled Translating Orthopaedic Technologies into Clinical Practice: Pathways from Novel Idea to Improvements i, On May 11-13, 2017, the American Academy of Orthopaedic Surgeons (AAOS) and the Orthopedic Research Society (ORS) held their inaugural Innovation and Entrepreneurship Symposium in Rosemont, titled Translating Orthopaedic Technologies into Clinical Practice: Pathways from Novel Idea to Improvements in Standard of Care. (197 words) - [Have you evaluated your digital bedside manner?](/content/blog/2020/10/29/have-you-evaluated-your-digital-bedside-manner/index.html): Patients are looking for empathetic and compassionate digital support outside of your office. Building high-quality, clinically-validated educational messaging and video content for our chatbots is one of the most rewarding aspects of what we do at STREAMD. We place such a strong focus on the quali, (167 words) - [Who Should Pay for mHealth?](/content/blog/2019/4/26/who-should-pay-for-mhealth/index.html): Today, we continue our series on mHealth! Over the last couple of posts, we have established the value of mHealth for both the provider and the patient. Although, all parties generally agree that mHealth can be a vital tool for everyone, there is certainly debate as to who should be paying for th, Today, we continue our series on mHealth! Over the last couple of posts, we have established the value of mHealth for both the provider and the patient. Although, all parties generally agree that mHealth can be a vital tool for everyone, there is certainly debate as to who should be paying for these services. (635 words) - [Why patient satisfaction is not the same as engagement](/content/blog/2017/2/5/why-patient-satisfaction-is-not-the-same-as-engagement.html): Patients are now demanding a larger role in their healthcare, and are expecting a certain level of service from their providers.  With the rapidly growing implementation of patient engagement tools, are patients more “satisfied” with the care they are receiving? How does patient satisfacti, Patients are now demanding a larger role in their healthcare, and are expecting a certain level of service from their providers.  With the rapidly growing implementation of patient engagement tools, are patients more “satisfied” with the care they are receiving? How does patient satisfaction correlate with patient engagement? (445 words) - [StreaMD patients share their stories of inspiration](/content/blog/2017/2/20/streamd-patients-share-their-stories-of-inspiration.html): For the past eight months, StreaMD has encouraged patients to share what inspires them to work hard during their recovery. The anonymous, inspirational messages will be used to motivate other patients recovering from surgery. We didn’t realize how much we would feel inspired by these stories., For the past eight months, StreaMD has encouraged patients to share what inspires them to work hard during their recovery. The anonymous, inspirational messages will be used to motivate other patients recovering from surgery. We didn’t realize how much we would feel inspired by these stories. (311 words) - [Integrating the Patient Voice Part 2 - The Value of Patient Feedback](/content/blog/2019/8/30/integrating-the-patient-voice-part-2-the-value-of-patient-feedback.html): When we started STREAMD, our primary goal was to create a service that would guide patients through their surgical experience and provide them with a source of information, encouragement, and empowerment. This has not changed. More than ever, we continue to value our patients, and have subsequentl, When we started STREAMD, our primary goal was to create a service that would guide patients through their surgical experience and provide them with a source of information, encouragement, and empowerment. This has not changed. More than ever, we continue to value our patients, and have subsequently built our product on the shoulders of their voices! To our patients, WE THANK YOU for your ideas and voices! (557 words) - [STREAMD Randomized Controlled Trial is Published!](/content/blog/2019/1/20/streamd-randomized-control-trial-is-published/index.html): STREAMD is pleased to announce that the results of our randomized, controlled clinical trial have been published in the Journal of Bone and Joint Surgery. The study evaluated the impact STREAMD had on patients recovering from total hip and knee replacement., STREAMD is pleased to announce that the results of our randomized, controlled clinical trial have been published in the Journal of Bone and Joint Surgery. The study evaluated the impact STREAMD had on patients recovering from total hip and knee replacement. (317 words) - [Why is engaging patients more important now than ever?](/content/blog/2017/6/11/why-is-engaging-patients-more-important-now-than-ever.html): If we were to ask you what medication or treatment has recently been referred to as: “The blockbuster drug of the century” “The holy grail of healthcare”  “The evolution of this will be what shape the future of healthcare” “No other intervention will have as much of an impact on, If we were to ask you what medication or treatment has recently been referred to as: “The blockbuster drug of the century” “The holy grail of healthcare”  “The evolution of this will be what shape the future of healthcare” “No other intervention will have as much of an impact on improving quality of care and reducing healthcare costs”   (435 words) - [STREAMD Randomized Controlled Trial is Published!](/content/blog/category/news/index.html): The latest from STREAMD on industry news and STREAMD updates., (148 words) - [What is mHealth?](/content/blog/2019/3/2/what-is-mhealth/index.html): The vast array of modern healthcare technologies can be daunting, so in these next few posts we’ll be introducing you to the world of mHealth., The vast array of modern healthcare technologies can be daunting, so in these next few posts we’ll be introducing you to the world of mHealth. (363 words) - [Patient Inspirations Part 3: Let’s Redirect the Conversation and Engage the Patient!](/content/blog/2019/6/28/patient-inspirations-part-3-lets-redirect-the-conversation-and-engage-the-patient.html): What would happen if we spent less time talking about pre-operative pain, post-operative pain, pain medicine, other methods of pain control, etc… and focused more on what was most important to patients during their recovery? This question is the driver behind our motivation to learn about what ins, What would happen if we spent less time talking about pre-operative pain, post-operative pain, pain medicine, other methods of pain control, etc… and focused more on what was most important to patients during their recovery? This question is the driver behind our motivation to learn about what inspires our patients towards recovery. If we want to engage patients so badly, we should focus more time and attention to what is most important to them! (466 words) - [What is mHealth?](/content/blog/tag/mobile-health/index.html): The latest from STREAMD on industry news and STREAMD updates., (74 words) - [Why Patient Satisfaction is Not the Same as Engagement](/content/blog/tag/patient-satisfaction/index.html): The latest from STREAMD on industry news and STREAMD updates., (103 words) - [STREAMD | The Hidden Cost of a Phone Call](/content/blog/2026/3/16/streamd-the-hidden-cost-of-a-phone-call/index.html): It doesn't feel like a crisis. It feels like a Tuesday. A patient calls to ask whether the bruising on their thigh is normal. A medical assistant picks up, puts them on hold, pulls the chart, tracks down the answer, calls back, leaves a voicemail, waits. The patient calls again. Someone else picks , (802 words) - [October is health literacy month](/content/blog/2020/10/29/october-is-health-literacy-month/index.html): October is health literacy month. There’s no better time to shed light on the fact that one-third of our patients leave the hospital after surgery not knowing how to safely recover at home. These patients are primed for worse outcomes compared to patients with higher health literacy scores. Further, (280 words) - [STREAMD - Blog](/content/blog/index.html): The latest from STREAMD on industry news and STREAMD updates., The latest from STREAMD on industry news and STREAMD updates. (106 words) - [Becker's Spine Review | An Interview with our STREAMD CEO](/content/blog/2019/2/14/beckers-spine-review-an-interview-with-our-streamd-ceo.html): Our CEO, Dr. Kevin Campbell was recently interviewed by Becker’s Spine Review to discuss how the STREAMD chatbots have impacted the lives of patients who underwent a hip or knee replacement!, Our CEO, Dr. Kevin Campbell was recently interviewed by Becker’s Spine Review to discuss how the STREAMD chatbots have impacted the lives of patients who underwent a hip or knee replacement! (159 words) - [STREAMD | Why Some Patients Are Paying $2,500 for a Better Recovery](/content/blog/2026/3/16/streamd-why-some-patients-are-paying-2500-for-a-better-recovery.html): Why Patients Are Paying Out of Pocket for a Concierge Surgical Experience Something is shifting in how patients choose their surgeon. For decades, the decision was largely logistical: which physician is in-network, which hospital is nearby, who has the next available appointment. Insurance covera, (742 words) - [Journal — STREAMD — Blog](/content/blog/category/journal/index.html): The latest from STREAMD on industry news and STREAMD updates., (39 words) - [New study! Text messages are preferred by patients](/content/blog/2021/7/4/new-study-text-messages-are-preferred-by-patients/index.html): 🚨New study alert!🚨 Text messages are preferred by patients as a way to receive information from their surgeon’s office during the postponement of elective cases during the COVID-19 pandemic. https://lnkd.in/geXmqT2 ----------- At the onset of the COVID-19 pandemic and the postponement of electiv, (276 words) - [Chicago Sun-Times: "Hardest-Working Voices in Health Care"](/content/blog/2019/9/29/chicago-sun-times-hardest-working-voices-in-health-care.html): STREAMD's CEO and Co-Founder, Dr. Kevin Campbell, is featured in a Chicago Sun-Times series on "The Hardest Working Voices in Healthcare.", STREAMD's CEO and Co-Founder, Dr. Kevin Campbell, is featured in a Chicago Sun-Times series on "The Hardest Working Voices in Healthcare." (118 words) - [Intelligent chatbots - your "preference card" for patients](/content/blog/2021/7/6/intelligent-chatbots-your-preference-card-for-patients.html): In the operating room, every surgeon has specific preferences in regards to workflows, instruments, and implants. To account for these preferences, the surgical staff create “preference cards” (i.e. physical or digital notecards) for each surgeon. For perioperative care, the same holds true. Each s, (254 words) - [STREAMD | The 11 PM Text](/content/blog/2026/3/16/streamd-the-11-pm-text/index.html): The 11pm Text: What Happens When Your Patients Can't Reach You Every surgeon knows the feeling. You're at dinner with your family, or somewhere between awake and asleep, and your phone buzzes. A patient from last week's case. Something about swelling. Or pain. Or a question about the drain. You're, (471 words) - [Introducing Coach Clara](/content/blog/2020/10/29/introducing-coach-clara/index.html): Clara is our direct-to-patient clinically validated orthopedic chatbot that coaches patients before and after their joint replacement with automated and informational text messages. Trained by a group of orthopedic surgeons, she can handle over 300 topics of discussion. Clara is available now. If y, (132 words) - [STREAMD founders publish article on orthopedic patient engagement platforms](/content/blog/2020/12/20/streamd-founders-publish-article-on-orthopedic-patient-engagement-platforms.html): Our STREAMD co-founders Drs. Kevin Campbell and Philip Louie teamed up with Drs. Brett Levine (expert joint replacement surgeon at Midwest Orthopedics at Rush) and Jeremy Gililland (expert joint replacement surgeon at University of Utah) to publish a summary on the use of Patient Engagement Platform, (329 words) - [Rely on STREAMD during Covid-19](/content/blog/2020/10/29/rely-on-streamd-during-covid-19/index.html): We know this is an uncertain time and hospital policies around COVID-19 can change quickly and often. Many of our surgeons are using STREAMD to communicate important COVID-related updates to their patients. They’re able to make instant changes to the information they text their patients. With this i, (114 words) - [STREAMD expands multi-language support](/content/blog/2020/10/29/streamd-expands-multi-language-support/index.html): STREAMD now supports 20 different languages More than 35 million people speak a language other than English at home, about 15% of the US population. This inspired us to build and expand our multi-language support. Today, we’re happy to announce our expansion to support 20 of the most commonly sp, (116 words) - [A message from our founder](/content/blog/2020/10/29/a-message-from-our-founder/index.html): Our CEO Kevin J. Campbell, MD shares what the impetus was for starting STREAMD in ‘Our Story’ video. Check it out!, (88 words) - [Validating STREAMD through peer-reviewed research](/content/blog/2022/1/26/validating-streamd-through-peer-reviewed-research/index.html): Validating the affect STREAMD has on patients as they prepare and recover from surgery has always been of paramount importance to our team. To date, STREAMD has been included in four peer-reviewed research studies, including two randomized clinical trials published in The Journal of Bone and Joint, (294 words) - [Our chatbots service as a conversational concierge service for your practice](/content/blog/2021/12/16/our-chatbots-service-as-a-conversational-concierge-service-for-your-practice.html): We know that preparing and recovering from surgery is an overwhelming experience for patients. There’s no shortage of questions. How do I prepare my house for recovery? What do I bring to the hospital? How long do I wear the stockings? Are bruising and swelling normal? Traditionally, patients eithe, (213 words) - [Chatbots have begun to emerge as essential tools for providing convenient access to care](/content/blog/2021/7/4/chatbots-have-begun-to-emerge-as-essential-tools-for-providing-convenient-access-to-care.html): “Chatbots have begun to emerge as essential tools for providing convenient access to care. As in other service sectors, healthcare consumers want medicine that is easy to access, seamless, and frictionless.” We couldn’t agree more. Nearly 50% of conversations that patients are having with STREAMD's, (154 words) - [We love patient feedback](/content/blog/2020/10/29/we-love-patient-feedback/index.html): We love being able to contribute to positive patient experiences! This feedback comes from a patient in Utah who underwent hip replacement and received 8 weeks of text coaching., (77 words) - [STREAMD can automate repetitive clinical tasks](/content/blog/2022/3/22/streamd-can-automate-repetitive-clinical-tasks/index.html): Have you had to hire a new team member in your practice this past year? In 2021, 18% of healthcare workers left their jobs. In today's climate, there are many contributors to employee dissatisfaction. Exhaustion and a lack of sense of personal accomplishment can all contribute to turnover. 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